Our commitment to providing excellent service has been the key to our longevity both locally and nationwide. Our service technicians and staff are both knowledgeable and friendly and we have over 50 years combined experience in the department. We maintain our commitment to providing excellent service with ongoing training to stay up to date on the latest products and features on the market. We have the same commitment with our national network of independent contractors and we use only the best in the region who exhibit the same level of excellence that we expect from our technicians.
On-Site Service
In the DFW metroplex area we offer on-site service for Canon, Kyocera, Okidata, Brother and HP model copiers, fax, printers and mfp’s. We also service wide-format plotters and scanners from Canon and HP. Our average response time in the DFW Metro area is 4 hours. While we make every effort to get you up and running on the first visit, if we are unable we can provide quality loaner equipment in the interim. Please call or email us for service rates and any questions you may have.
Carry In Depot Service
We are an ASC (authorized service center) for Brother laser printers and multifunction products and welcome carry in service. We are an HP authorized partner and can also service your HP laser printers and multifunction devices. Please call or email us for service rates and any questions you may have.
Maintenance Agreements
We offer several unique maintenance plans including CPC (supply inclusive cost per copy contracts) on individual devices, blended CPC (for printer or copier fleets) or just simple annual service agreements covering parts and labor. We can include additional support options on connected equipment to include IT on-site or remote support as well. We have several Managed Print Services or (MPS) plans as well with a variety of remote monitoring software to choose from allowing proactive service and supply fulfillment ( see our Managed Print Services page for more information and cost saving benefits).
Contact us by phone or email to schedule an appointment.
